Six steps to successful customer relationship management
Six steps to successful customer relationship management

As Easter looms businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales. Here are six steps to sprucing up your CRM and captivating customers at every touch point along the way.

By Eben Esterhuizen 2 days ago

#CNILux: The creative cultural legacy of MaXhosa by Laduma
#CNILux: The creative cultural legacy of MaXhosa by Laduma

The striking textile and knitwear designs conceived by South African golden boy Laduma Ngxokolo are not simply stylish collectables, they're vehicles of cultural preservation. Using his brand MaXhosa by Laduma and the Xhosa-inspired geometric patterns it's known for, Ngxokolo hopes to shatter the misconception that African luxury brands fall short of their international counterparts.

By Lauren Hartzenberg 2 days ago

#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell
#CNILux: Models of colour are not a trend, we are here to stay - Naomi Campbell

South Africa is so close to London-born Naomi Campbell's heart that she considers it her second home. "When you think of South Africa you think of Nelson Mandela and that's the way it will always be," she says of her late friend (whom she affectionately calls "Grandad") and the first democratically elected president of the country.

By Liam Freeman 3 days ago

Landmark NYSE listing for Africa's unicorn, Jumia
Landmark NYSE listing for Africa's unicorn, Jumia

Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange. The company raised $196-million in its initial public offering (IPO) at the world's largest stock exchange on Friday.

3 days ago

DHL launches Africa eShop, connecting global brands with African shoppers
DHL launches Africa eShop, connecting global brands with African shoppers

DHL Express has launched Africa eShop, a new mobile and desktop platform enabling customers to shop directly from more than 200 US- and UK-based online retailers, with all shipments delivered by the logistics company, to the shopper's door.

11 Apr 2019

#CNILux: Global luxury industry shifts gaze to Africa
#CNILux: Global luxury industry shifts gaze to Africa

The fifth annual Condé Nast International (CNI) Luxury Conference kicked off in Cape Town yesterday, bringing some of the biggest names in global luxury to African soil - from Gucci, Pucci and Tiffany & Co., to Estée Lauder Companies, Salvatore Ferragamo and Naomi Campbell herself.

By Lauren Hartzenberg 11 Apr 2019