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Kantar CEO, Eric Salama. Image supplied.
Kantar's Eric Salama discusses the way forward under new owner Bain Capital

Kantar CEO Eric Salama presented an update on the new ownership structure and the opportunities under, Bain Capital during a press call held on Thursday...

By Juanita Pienaar 5 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

There are a few basic things every business can do to ensure that its communication strategy is as effective as possible...

By Greg Chen 2 Aug 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

Businesses have become obsessed with their growth curve, regardless of the metric, number of users, customers and followers growth...

By Kirsty Sharman 25 Jul 2019

#FB@15: Inside Facebook's 4 Cs for innovation
#FB@15: Inside Facebook's 4 Cs for innovation

Looking to the future, Nunu Ntshingila, head of Facebook Africa, shared the four Cs - which are key trends directing their business for the next few years...

By Elouise Kelly 23 Jul 2019

African design showcased at Bloomingdale's The Lion King pop-up
African design showcased at Bloomingdale's The Lion King pop-up

African brands like MaXhosa by Laduma, Pichulik and AAKS are on show in the U.S. as part of The Lion King pop-up concept shop at Bloomingdale's...

By Lauren Hartzenberg 22 Jul 2019

Chijioke Dozie, Carbon CEO and co-founder.
#AfricaLeads: Africa is one of the most fertile regions for growth across industries

Paylater rebranded to Carbon to become a digital financial services platform, going "beyond banking", says CEO Chijioke Dozie...

By Louise Marsland 19 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

Anyone aspiring to build the next Amazon needs to adopt a similar approach to Jeff Bezos's insistence on an empty chair...

By Anne-marie le Roux 15 Jul 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

Customer relationship marketing (CRM) is an important tool to help turn your marketing campaigns into a success. With this tool, repetitive tasks are automated, freeing up time for teams to engage with tasks, that are more demanding to meet business objectives...

By Michael Gullan 13 Jun 2019

From left to right Michael Kennedy, James Hedley and James Tagg.
#AfricaMonth: Quicket striving to become first pan-African ticketing company

Quicket founders, James Tagg and James Hedley elaborate on the company's aggressive growth trajectory, especially throughout Africa, on what it is that sets them apart and on their future plans...

By Juanita Pienaar 3 Jun 2019

#AfricaMonth: Why Africa is primed for prestige beauty growth
#AfricaMonth: Why Africa is primed for prestige beauty growth

Overseeing multi-ethnic innovation for Estée Lauder Companies, Susan Akkad is no stranger to the concept of 'inclusive beauty'...

By Lauren Hartzenberg 31 May 2019

#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business
#AfricaMonth: The rise of Afrocentrism and its impact on the luxury business

Africa has been a rich source of artistic inspiration for many parts of the world for centuries, but what's changing now is that Afrocentric culture is being spearheaded by the sons and daughters of the African continent...

By Lauren Hartzenberg 29 May 2019

#AfricaMonth: Alain Dos Santos on growing Montblanc's luxury legacy in Africa
#AfricaMonth: Alain Dos Santos on growing Montblanc's luxury legacy in Africa

While a growing number of international brands are waking up to the promise of Africa as a valuable market for luxury goods, Montblanc has been growing its presence on the continent for 30 years...

By Lauren Hartzenberg 20 May 2019

Up, close and very personalised
Up, close and very personalised

The shift to a more individualised society that values experiences more than goods has resulted in a strong drive towards personalisation...

By Refilwe Maluleke 23 Apr 2019

#CNILux: The creative cultural legacy of MaXhosa by Laduma
#CNILux: The creative cultural legacy of MaXhosa by Laduma

The striking textile and knitwear designs conceived by South African golden boy Laduma Ngxokolo are not simply stylish collectables, they're vehicles of cultural preservation...

By Lauren Hartzenberg 16 Apr 2019

#CNILux: Global luxury industry shifts gaze to Africa
#CNILux: Global luxury industry shifts gaze to Africa

The fifth annual Condé Nast International Luxury Conference kicked off in Cape Town yesterday, bringing some of the biggest names in global luxury to African soil...

By Lauren Hartzenberg 11 Apr 2019

#Propak19: Developing artisan skills for the future
#Propak19: Developing artisan skills for the future

Twenty years ago, there were in excess of 50,000 to 70,000 artisans employed throughout the mining, manufacturing, construction and local authorities' sectors in SA...

By Danette Breitenbach 28 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

#DesignIndaba2019: Making packaging disappear
#DesignIndaba2019: Making packaging disappear

Rodrigo Garcia Gonzalez started day 2 of Design Indaba on a high note when he presented on the Ooho! - the disappearing biodegradable water-filled bead made from brown algae and calcium chloride (seaweed)...

By Angie White 28 Feb 2019

Retail marketing and point of purchase trends for 2019
Retail marketing and point of purchase trends for 2019

Frank Mayer and Associates, Inc.'s company thought leaders are peeking into their crystal balls to predict what the coming 365 days have in store for the retail and point-of-purchase industries...

By Leo Van De Polder 28 Feb 2019

#DesignIndaba2019: The commonalities of bad design projects
#DesignIndaba2019: The commonalities of bad design projects

London-based design critic Alice Rawsthorn spoke all about bad design on Day 1 at Design Indaba 2019...

By Jessica Tennant 27 Feb 2019

Is your product packaging the 'whole package'? 4 unboxing trends for 2019
Is your product packaging the 'whole package'? 4 unboxing trends for 2019

Who cares what it looks like on the outside when it's what's on the inside that counts, right? Wrong! At least when it comes to product packaging, that is...

By Daniella Shapiro 18 Feb 2019

The coming shopping centre ecosystem apocalypse
The coming shopping centre ecosystem apocalypse

The shopping centre ecosystem is facing an apocalypse. Why? Because shops are middlemen and the internet is killing middlemen...

By Alan Knott-Craig 11 Feb 2019

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

Bizcommunity invited contributors to join its vision for Africa (with over 230 industry trend contributions making up the 2019 report) at BizTrendsLIVE!, which took place at Ster-Kinekor Sandton City in Johannesburg on Thursday, 31 January.

By Jessica Tennant, Issued by Bizcommunity.com 1 Feb 2019

#BizTrends2019: The future of flavour innovation
#BizTrends2019: The future of flavour innovation

The global food and beverage space is bubbling over with creativity and innovation, with an eager audience of brave consumers with bold taste eager to sample the next big thing...

By Lauren Hartzenberg 31 Jan 2019

#BizTrends2019: Shop defines 6 trends shaping the future of retail
#BizTrends2019: Shop defines 6 trends shaping the future of retail

Technology and changing customer demographics have set a new stage for retail. Success today is defined by the ability to keep up, or get out in front of, trends that are driving consumer purchases...

By Leo Van De Polder 30 Jan 2019

#BizTrends2019: 2019, a definitive year in FMCG
#BizTrends2019: 2019, a definitive year in FMCG

IRI's Marylee Townshend predicts 7 trends that will influence the future of FMCG...

By Marylee Townshend 29 Jan 2019

#BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
#BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

More than ever before, in 2018 we saw sustainability playing a major role in shaping trends in the retail sector...

By Feroz Koor 25 Jan 2019

#BizTrends2019: Key trends in wellness and ethical retail for 2019
#BizTrends2019: Key trends in wellness and ethical retail for 2019

The focus of innovation in the conscious consumption space is certainly not trend based. The environmental and health issues facing the planet are so pressing...

By Robyn Smith 24 Jan 2019

Mark Schech, Innervation.
#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 22 Jan 2019

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