Brand trust | Bizcommunity

Brand trust | Bizcommunity

News

Quality over cheap: What South African shoppers now expect from retailers

Trends

Quality over cheap: What South African shoppers now expect from retailers

Mike Elliott 22 Oct 2026

Investec Bank named overall winner of the 2026/27 Ask Africa Orange Index

Markets & Investment

Investec Bank named overall winner of the 2026/27 Ask Africa Orange Index

Issued by ASK AFRICA 28 Aug 2026

Two Tone Global celebrates 1 year of changing perceptions with GWM

Trends

Two Tone Global celebrates 1 year of changing perceptions with GWM

Issued by GWM 11 Aug 2026

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

CRM, CX, UX

Ask Africa Orange Index 2026: Celebrating leaders in customer experience

Issued by ASK AFRICA 7 Aug 2026

Nonhle Thema on 94.7. Source: YouTube.

Branding

What Nonhle Thema’s story reveals about the Creator Economy’s redemption problem

Lerato Motloung 30 Jul 2026

SA’s bargain hunters are rewriting the retail rulebook

Retailers

SA’s bargain hunters are rewriting the retail rulebook

Dhersan Chetty 30 Jul 2026

Nostalgia is a powerful commerce lever, says Bonita Christie, business unit director, Digitas (Image source: @The Walt Disney Company )

Branding

Nostalgia: The catalyst for relevance, connection and growth in the brand archive

Bonita Christie 29 Jul 2026

Bukelwa Monqo, founder and managing director, Old Boys Club PR examines the shift to Creators at Cannes and what this means for trust (Image source: © 123rf )

Cannes Lions

#Cannes2026 | The shift to creators, but who do communities actually trust?

Bukelwa Monqo 3 Jul 2026

Every year, on 16 July, communications professionals around the world celebrate World PR Day (#WPRD) and Bizcommunity also dedicates the month of July to PR (Image @Bizcommunity)

World PR Day

#WPRD2026 | The Golden Age of Strategic PR is here. Join the organisations defining it.

1 Jul 2026

Research

Why brand makeovers fail: The consumer research that brands can't afford to ignore

Issued by BMi Research 10 Jun 2026

Guy Lundy, country manager, Spencer Stuart South Africa, asks if South Africa’s next CMOs will be data ethics stewards, or just growth drivers? (Image supplied)

Marketing

Will SA’s next CMOs be data ethics stewards, or just growth drivers?

2 Jun 2026

The human paradox: The faster AI advances, the more human connection matters

Artificial Intelligence

The human paradox: The faster AI advances, the more human connection matters

Charne Munien, Issued by Rogerwilco 19 May 2026

Why brands must humanise the AI narrative to preserve consumer trust

PR & Communications

Why brands must humanise the AI narrative to preserve consumer trust

Issued by Penquin 18 May 2026

Warc global ad outlook. Source: Warc.

Advertising

Warc Media: Meta outperforms, YouTube misses as AI reshapes online ad growth

4 May 2026

Advertising

You probably wouldn’t notice if an AI chatbot slipped ads into its responses

Brian Jay Tang and Kang G. Shin 28 Apr 2026

Marketing

From AI companionship to brand trust, Warc outlines 2026's key trends

24 Apr 2026

PR isn't an ad so give it the space to lead

PR & Communications

PR isn't an ad so give it the space to lead

22 Apr 2026

Social Media

The influence era: Why creators are rewriting the rules of marketing

Michael Cost 1 Apr 2026

This is the inaugural list for the CMO 100 recognition. Source: Supplied.

Branding

Women lead the way: Inside the female-majority Africa CMO 100 list

30 Mar 2026

Bonita Christie, business unit director, Publicis Commerce Experiential, explores the changing role experiential marketing for brands (Image supplied)

Magazines

The new job of experiential as the basket comes under pressure

Bonita Christie 20 Mar 2026

Shipping

Fastway shares the five last-mile shifts reshaping South African e-commerce

Issued by Fastway Couriers 12 Jan 2026

Why data protection is the new currency for consumer trust in 2026

CRM

Why data protection is the new currency for consumer trust in 2026

Lungelo Dlamini 13 Mar 2026

Gen Z isn’t cancelling brands loudly anymore they’re muting them. Nicole Glover, executive creative director of digital at Penquin shows how brands that don’t follow through risk disappearing from relevance. (Image supplied)

Marketing

7 ways brands can avoid being quietly muted by Gen Z in 2026

Nicole Glover 10 Feb 2026

5 last-mile shifts set to reshape South African e-commerce in 2026

Logistics & Transport

5 last-mile shifts set to reshape South African e-commerce in 2026

2 Feb 2026

Brenda Khumalo is the founder of Lobengula Advertising. Source: Supplied.

PR & Communications

#BizTrends2026 | Lobengula Advertising team: If employees don't believe, neither will the market

Brenda Khumalo and Adene Van Der Walt 26 Jan 2026

Branding

How to articulate your brand purpose into a lived experience

Nadia Hearn 13 Jan 2026

You behave yourself into the reputation you have or want, you don’t communicate yourself there, writes Razor PR CEO Dustin Chick (Image source: © Affinity Health )

PR & Communications

Exclusive: Discovery goes full Jerry Maguire as it tells members to “show them the money”

Dustin Chick, Issued by The Up&Up Group 6 Jan 2026

5 surprising dangers of shopping through social media (and how to spot them before it’s too late)

Social Media

5 surprising dangers of shopping through social media (and how to spot them before it’s too late)

Sonwabile Wolela, Issued by Offernet 23 Dec 2025

Schweppes returns with bold new look, iconic Skittle bottle and straight drinking flavours for today's changing social moments (Image supplied)

Branding

A bold new chapter for iconic brand Schweppes

24 Dec 2025

Building a purpose-led workforce, Absa’s Volunteering Insights and Strategic Pathways

Banking

Building a purpose-led workforce, Absa’s Volunteering Insights and Strategic Pathways

Issued by OnPoint PR 15 Dec 2025

Source: Pexels.

Finance

How South Africans are transforming spending habits to overcome economic challenges

4 Dec 2025

Where innovation meets impact

ESG

Where innovation meets impact

Issued by Provantage 20 Nov 2025

Spar goes 'SuperSized' on Black Friday 2025 with 2 massive savings events

Retailers

Spar goes 'SuperSized' on Black Friday 2025 with 2 massive savings events

Issued by Spar South Africa 17 Nov 2025

Understanding the growing emotional drivers behind consumer choice

FMCG

Understanding the growing emotional drivers behind consumer choice

Issued by TLC Worldwide Africa 13 Nov 2025

CRM, CX, UX

Confidence: The key differentiator for banking brands

12 Nov 2025

Matthew Nkala of Catalyst Africa

Sponsorship

How the Sanlam Cape Town Marathon cancellation tested brand empathy

Matthew Nkala 11 Nov 2025

NIQ 2026 Consumer Outlook for South Africa

Research

NIQ 2026 Consumer Outlook for South Africa

Issued by NielsenIQ 24 Oct 2025

Rhodes launches new limited edition Summer 100% juice range

FMCG

Rhodes launches new limited edition Summer 100% juice range

22 Oct 2025

Branding

Half of B2B CMOs think brand doesn’t matter. They’re wrong

Musa Kalenga, Issued by Brave Group 22 Oct 2025

Advertising

Warc report: How values-driven marketing can transform advertising effectiveness

16 Oct 2025

Marketing & Media

#WorldFoodDay: When food feels uncertain, trust becomes the nourishment

Zina Zwakala 16 Oct 2025

Black Friday could be a goldmine for cybercriminals if retailers aren't careful

Security

Black Friday could be a goldmine for cybercriminals if retailers aren't careful

Hemant Harie 13 Oct 2025

#NedbankIMC2025 | Melusi Mhlungu - "Are you playing to win, or not to lose?"

IMC Conference

#NedbankIMC2025 | Melusi Mhlungu - "Are you playing to win, or not to lose?"

Danette Breitenbach 2 Oct 2025

Magix R&D Lab exposes rising deepfake cyber threats in new white paper

Technology

Magix R&D Lab exposes rising deepfake cyber threats in new white paper

Issued by Magix Security (Pty) Ltd 25 Sep 2025

#HeritageMonth: Why authenticity matters in Heritage Day marketing

Branding

#HeritageMonth: Why authenticity matters in Heritage Day marketing

Miliswa Sitshwele and Tumelo Buthelezi 17 Sep 2025

10 strategic tips brands should consider before working with influencers

Digital

10 strategic tips brands should consider before working with influencers

Issued by Penquin 23 Jun 2025

Building a values-led business - Why it matters to every generation

Management & Leadership

Building a values-led business - Why it matters to every generation

Issued by Medihelp 8 Jul 2025

Eco labels in SA don’t do the job: how to help customers make informed choices

Packaging

Eco labels in SA don’t do the job: how to help customers make informed choices

Miemie Struwig and Storm Watson 7 Jul 2025

Uber Advertising launches in-house creative studio

Advertising

Uber Advertising launches in-house creative studio

13 Jun 2025