#BizTrends2020

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Social media trends for 2020

Tito Ribeiro shares some of the digital marketing trends he thinks will stand out in 2020...

By Tito Ribeiro 31 Dec 2019

#BestofBiz 2019: Marketing & Media Africa

We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views. Discover the most read content on Bizcommunity's Marketing & Media site over the past year below...

17 Dec 2019

#BestofBiz 2019: Marketing & Media

We've compiled our annual #BestofBiz 2019 lists across all our industries featuring our most popular articles, most-read contributors and brand press offices with the most views. Discover the most read content on Bizcommunity's Marketing & Media site over the past year below...

17 Dec 2019

New monetisation models for media are needed

Journalists need to be taught how to be entrepreneurs so they can contribute to the survival of the media industry, said Nicolas Pompigne-Mognard, chairman of the APO Group...

By Louise Burgers 16 Dec 2019

2020: Building the emotive link between customers and our brands

The ability to build an emotional connection between a brand, an entertainment property, a service, and its consumers, is becoming very much more difficult...

By Alan Radmall 12 Dec 2019

The world's worst jailers of journalists

The number of journalists imprisoned globally for their work in 2019 remains near record highs. China, Turkey, Saudi Arabia, Egypt are world's worst jailers of journalists...

By Elana Beiser 11 Dec 2019

Social media crisis management

With the silly season upon us, what plan do you and your community managers have in place for an inevitable crisis?...

By Gosi Legoale 3 Dec 2019

Facebook gathers developers for Kenya summit

Facebook hosts its first 'Facebook iD8 Nairobi' conference aimed at celebrating and growing the tech ecosystem across Africa...

25 Nov 2019

SA's VMLY&R wins Silver at 2019 Epica Awards

The 2019 Epica Awards winners have been announced with South Africa's VMLY&R's "Don't Tell Me What To Do" campaign for Edgars winning Silver in the Branded Content - Music Video category...

22 Nov 2019

DHL Express launches live chat to enhance customer experience

"Customers benefit from quicker response times and by interacting with the company with the channels that are most convenient to them. "The deployment of MCT is a great step towards our goal of continuously improving our customers' experience."

20 Nov 2019

Community developers gather with Facebook in Kenya

Facebook to host Leads of its Developer Circles from across SSA ahead of the Facebook iD8 Nairobi Conference...

19 Nov 2019

Study examines engagement boosting on platforms

Rutgers University has released a study where researchers analysed how Google, Facebook and Instagram repeatedly change boundaries between smart visibility strategies and 'cheating the system'...

19 Nov 2019

#AfricaCom: Chat commerce leapfrogs in Africa

Chat commerce and chat banking have revolutionised the way companies are serving their customers. Without having to invest in new architecture, companies are able to meet and engage with their clients on the platforms of their choice...

13 Nov 2019

How social media activity is fuelling future global women's sports investment

Increased social media activity is believed to be fuelling investment in future global women's sports...

11 Nov 2019

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