Chatbots | Bizcommunity

Chatbots | Bizcommunity

News

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Advertising

Your dashboard is lying to you: Why brands keep missing the 1 trillion rands township economy

Kabelo Kale, Issued by The Media Krate 2 days

News24 tops trust rankings among South African news brands for 8th year

Media

News24 tops trust rankings among South African news brands for 8th year

Issued by Media24 23 Jun 2026

Artificial Intelligence

More than chatbots: why business AI agents are Big Tech’s next product battleground

Guy Bate 19 Jun 2026

The UK government announced that it will ban social media platforms from offering services to under-16s (Image source: © 123rf )

Social Media

UK government draws a line in the sand with social media ban

17 Jun 2026

Image source: wrightstudio –

HR Tools & Software

Stop babysitting, start processing: Moving beyond the "angry email" payroll culture

Sandra Crous 11 Jun 2026

Image credit: on

Environment & Natural Resources

AI in nature conservation: powerful tool or dangerous shortcut?

Jeran Cloete, Dian Spear, Jessica da Silva, Lavhelesani Dembe Simba, and Peter J Carrick 10 Jun 2026

Supplied image: Sibusiso Ndlovu, CEO of Media Creative Hub

Education

School marketing in 2026: Why trust and community matter

Sibusiso Ndlovu 9 Jun 2026

Medtech

The doctors who trained AI are now losing patients to it

Harshit Jain 4 Jun 2026

Jonathan Greene is the executive VP Americas at RocketSource by Incubeta. Source: Supplied.

Artificial Intelligence

The battle for the AI answer

Jonathan Greene 3 Jun 2026

Artificial Intelligence

Why AI made your brand your most valuable asset

Courtney Chapple, Issued by Brave Group 28 May 2026

Significant adjustment on the horizon needed for tertiary education

Higher Education

Significant adjustment on the horizon needed for tertiary education

Issued by Bullion PR & Communication 20 May 2026

Image source: Andor Bujdoso –

4th Industrial Revolution

How AI and tech talent can sustain SA small businesses

Nyari Samushonga 20 May 2026

Gibs and Daily Maverick host live webinar on leading media through strategy, AI and sustainability

Media

Gibs and Daily Maverick host live webinar on leading media through strategy, AI and sustainability

Issued by Daily Maverick 13 May 2026

CambriLearn is rewriting what school is supposed to be

Primary & Secondary Education

CambriLearn is rewriting what school is supposed to be

Issued by CambriLearn 4 May 2026

Artificial Intelligence

Meta expands parental controls with teen AI visibility, joining rivals

Karabo Ledwaba 30 Apr 2026

Advertising

You probably wouldn’t notice if an AI chatbot slipped ads into its responses

Brian Jay Tang and Kang G. Shin 28 Apr 2026

Demystifying AI: How technology is shaping tourism today

Tourism & Travel

Demystifying AI: How technology is shaping tourism today

Robin Fredericks 9 Apr 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

Sacap launches Industrial and Organisational Psychology degree to meet changing workplace demands

Higher Education

Sacap launches Industrial and Organisational Psychology degree to meet changing workplace demands

Issued by SACAP 24 Mar 2026

Candice Burgess-Look. (Image supplied)

PR & Communications

5 ways brands can optimise PR in the age of AI search

Candice Burgess Look 10 Mar 2026

Will AI see empty agencies with no humans? (Image Source: @ Space OS )

Artificial Intelligence

How AI could be the great equaliser in creative agencies

Melusi Tshabalala 18 Feb 2026

Mediclinic’s Dr Jess Morris on why AI is not a reliable source of health info

Medtech

Mediclinic’s Dr Jess Morris on why AI is not a reliable source of health info

5 Feb 2026

Dumisani Tshabalala, head of Academics at the Oprah Winfrey Leadership Academy for Girls (Owlag)

Trends

#BizTrends2026 | Owlag's Dumisani Tshabalala: 7 trends that will redefine education in 2026 and beyond

Dumisani Tshabalala 27 Jan 2026

Speaking at the World Economic Forum in Davos, Salesforce chief executive Marc Benioff has stated that he wants AI regulated before more people die (Image source: © Salesforce

Technology

Salesforce CEO calls for AI regulation following “suicide coaches” deaths

22 Jan 2026

Let’s chat about chatbots

Digital

Let’s chat about chatbots

Issued by We Do Digital 19 Jan 2026

On Thursday, 15 January, the world's largest online information resource turned 25 (Image supplied)

Digital

Global information resource Wikipedia celebrates 25 years

16 Jan 2026

Michael Cost is the head of strategy and client development at Humanz. Source: Humanz.

Marketing

#BizTrends2026 | Humanz' Michael Cost : The influencer marketing cheat sheet

Michael Cost 16 Jan 2026

Media

Wikipedia at 25: can its original ideals survive in the age of AI?

15 Jan 2026

Erica Bopape (CM SA) is the executive for marketing and communications at Absa Business Banking. Source: Absa.

Marketing

#BizTrends2026 | Absa's Erica Bopape: What 2026 will demand of financial services marketers

Erica Bopape 14 Jan 2026

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Trends

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Miguel Da Silva 14 Jan 2026

Artificial Intelligence

I used AI chatbots as a source of news for a month, and they were unreliable and erroneous

Jean-Hugues Roy 13 Jan 2026

Real data. Real Africa. Real time. COPO owns African consumer truth

Marketing

Real data. Real Africa. Real time. COPO owns African consumer truth

Issued by Dentsu 13 Jan 2026

OpenAI introduces ChatGPT Health for medical and wellness use

4th Industrial Revolution

OpenAI introduces ChatGPT Health for medical and wellness use

8 Jan 2026

As social media giant Meta continues to pivot aggressively toward artificial intelligence, its acquisition of Manus represents an ambition to redefine how AI interacts with everyday users and enterprises around the world (Image source: © 123rf )

Artificial Intelligence

Meta’s Manus acquisition: A strategic play for advanced AI agents

7 Jan 2026

Source: Supplied.

4th Industrial Revolution

South Africans use AI for holiday prep, but there’s a glaring security red flag

29 Dec 2025

SADiLaR amplifies visibility and impact during conference season

Higher Education

SADiLaR amplifies visibility and impact during conference season

Birgit Otterman and Lihle Sosibo, Issued by North-West University (NWU) 12 Dec 2025

Travel

Business travel in 2026: Employees set the agenda for smarter, purpose-driven trips

28 Nov 2025

Artificial Intelligence

A backlash against AI imagery in ads may have begun as brands promote ‘human-made'

Paul Harrison 26 Nov 2025

AI is retailers' secret weapon for Black Friday

Technology

AI is retailers' secret weapon for Black Friday

Rowen Pillai 21 Nov 2025

Hospitality

Hospitality doubles down on human talent in response to AI transformation

Sandra Kneubuhler 14 Nov 2025

The final Media and Digital Platforms Market Inquiry report (MDPMI) has been released (Source: © 123rf )

Media

MDPMI report released; Google commits R688m to SA media

13 Nov 2025

(Image source: © 123rf ) Jacqui Muller, researcher at Belgium Campus iTversity and a UiPath Most Valued Professional, looks at how AI-powered robotics turns marketing data chaos into boardroom clarity

Artificial Intelligence

AI-powered robotics meet the challenge of fragmented data for marketers

Jacqui Muller 3 Nov 2025

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 29 Oct 2025

When workplace AI harms employees, who’s to blame?

4th Industrial Revolution

When workplace AI harms employees, who’s to blame?

Nadeem Mahomed, Safee-Naaz Siddiqi, Dylan Greenstone 22 Oct 2025