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The Customer Experience Africa Summit (CEM)

The Customer Experience Africa Summit (CEM) is the premier event driving transformation in customer experience across the continent.

We bring together industry leaders, innovators, and disruptors to tackle the region's most pressing CX challenges and shape the future of customer engagement.

From hands-on workshops to high-level panel discussions, CEM Africa offers unparalleled opportunities for networking, learning, and collaboration. Whether you're a seasoned CX professional or a forward-thinking solution provider, CEM Africa is where cutting-edge ideas meet actionable solutions.

  • 3 days of Educational Workshops; 2 days of exciting Conference Sessions
  • Exclusive Educational Workshops - 12 August
  • Exhibition and Meeting Opportunities on the 13th and 14th August
  • 800+ CX professionals representing 21 countries
  • 300 Companies represented

Find out more at www.CEM.com



Date: 12 August 2025 to 14 August 2025
Time: 09:00 - 17:00
Venue: Century City Convention Centre, Cape Town

Contact: Steven Dennett - Head of Marketing
Company name: 0676047072
Email address moc.akuveraew@ttenned.nevets

Shaping the future of customer engagement
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