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How AI tools are transforming coaching in SA
Education
How AI tools are transforming coaching in SA

Issued by SACAP 2 Apr 2024

Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success
Tourism & Travel
Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success

Cleo Johnson 28 Feb 2024

#BizTrends: Kate Wolters - 3 trends that will impact B2B marketing in 2024
Marketing & Media
#BizTrends: Kate Wolters - 3 trends that will impact B2B marketing in 2024

Kate Wolters 22 Feb 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Image source: dolgachov –
HR & Management
Should you let AI find your next CEO?

Dudu Mbatha 16 Feb 2024

2024 travel trends: What's on the horizon for independent consultants
Tourism & Travel
2024 travel trends: What's on the horizon for independent consultants

Chantal Gouws 27 Feb 2024

#BizTrends2024: Leilah Potter - Pretend it doesn't exist or jump on the bandwagon, but AI is transforming the creative agency
Marketing & Media
#BizTrends2024: Leilah Potter - Pretend it doesn't exist or jump on the bandwagon, but AI is transforming the creative agency

Leilah Potter 2 Feb 2024

The future of AI is human
Marketing & Media
The future of AI is human

Issued by Helm 29 Jan 2024

Celeste Sirin, founder/CEO of Employer Branding Africa
HR & Management
#BizTrends2024: Transition of employer branding – reflection and forecasts

Celeste Sirin 29 Jan 2024

Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024
Retail
Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024

Tennille Bell 25 Jan 2024

Gur Geva, founder of iiDENTIFii
ICT
Is voice banking the Achilles heel of consumer security?

24 Jan 2024

Motherland OMNi brand experience manager Molly Xulu on mastering the evolving media landscape
Marketing & Media
Motherland OMNi brand experience manager Molly Xulu on mastering the evolving media landscape

Issued by Motherland OMNi 22 Jan 2024

Cheryl Reddy is the CEO of Eclipse Communications. Source: Supplied.
Marketing & Media
#BizTrends2024: 4 communication sweet spots for 2024

Cheryl Reddy 15 Jan 2024

Source: © 123rf Mariette Frazer, a lecturer in retail marketing in the Department of Marketing, says the retail sector finds itself on the brink of another transformative phase
Retail
Retail 2024: Technology driving change, but leadership is the navigator

Mariette Frazer 5 Jan 2024

#BizTrends2024: Practical AI for tourism businesses – saving time for your highest-value work
Tourism & Travel
#BizTrends2024: Practical AI for tourism businesses – saving time for your highest-value work

Natalia Rosa 8 Jan 2024

Image supplied. Cape Town-based interior designer Kim Williams gives her top five design and décor trends for 2024
Lifestyle
5 design and décor trends for 2024

4 Jan 2024

Top 3 workplace trends for 2024
Marketing & Media
Top 3 workplace trends for 2024

Wayne Bischoff, Issued by Mediamark 14 Dec 2023

A judge's view on the South African legal system
Legal
A judge's view on the South African legal system

Issued by LexisNexis 30 Nov 2023

Image source: Christina Morillo from
HR & Management
Human-centric responsiveness is indispensable in a world of AI-enhanced talent acquisition

Celeste Sirin 6 Nov 2023

Boomtown graphic designer makes it a hat-trick for Brands & Branding
Marketing & Media
Boomtown graphic designer makes it a hat-trick for Brands & Branding

Issued by Boomtown 31 Oct 2023

Image source: Hitesh Choudhary -
HR & Management
Will AI replace the human payroll professional?

6 Oct 2023

Entrepreneur Naledi Gallant is crafting HR's future with tech ingenuity
Entrepreneurship
Entrepreneur Naledi Gallant is crafting HR's future with tech ingenuity

Issued by The Innovator Trust 27 Sep 2023

The future of retail banking design: More than just a space to keep your cash
Retail
The future of retail banking design: More than just a space to keep your cash

Adrian Whines, Issued by BrandDNA 26 Sep 2023

10th Annual Bhaktivedanta Swami Lecture: AI, humanity and God
ICT
10th Annual Bhaktivedanta Swami Lecture: AI, humanity and God

Issued by Bhaktivedanta Book Trust Africa 18 Sep 2023

Balancing AI and authenticity: The industry's tightrope walk
Marketing & Media
Balancing AI and authenticity: The industry's tightrope walk

Issued by Promise 14 Sep 2023

The correct use of AI can bring value to your CX strategy
Retail
The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

Source: Supplied.
Finance
Nedbank redefines banking experience with innovative hybrid approach

31 Aug 2023

Koo Govender is the chairperson of the Promax Awards. Source: Supplied.
Marketing & Media
Staying agile in marketing: A Q&A with Promax Africa chairperson Koo Govender

29 Aug 2023

Elevating customer experiences: The synergy between staff training and in-store excellence
Retail
Elevating customer experiences: The synergy between staff training and in-store excellence

Issued by Smart Media 22 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.
Retail
#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Image supplied. Mushambi Mutuma examones how technology is transforming marketing strategies for a digital future
Marketing & Media
Embedding tech into creativity: transforming marketing strategies for a digital future

Mushambi Mutuma 31 Jul 2023

The event will be held in August. Source: Supplied.
Retail
4 key insights from leading brands in the CX industry

26 Jul 2023

Ride the AI revolution, don't fear it
ICT
Ride the AI revolution, don't fear it

Dawood Patel, Issued by Helm 21 Jul 2023

Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy
Retail
Consumers settle for good enough while brands create the leaky bucket syndrome

12 Jul 2023

TikTok shakes up SA social media 'Big Five'
Marketing & Media
TikTok shakes up SA social media 'Big Five'

Issued by Ornico 3 Jul 2023

Register now: SA Social Media Landscape webinar explores social media in the age of algorithms and AI
Marketing & Media
Register now: SA Social Media Landscape webinar explores social media in the age of algorithms and AI

Issued by Ornico 12 Jun 2023

Source:
Marketing & Media
The rise of digital marketing: Assessing the impact of AI and machine learning on advertising practices

Rirhandzu Shingwenyana 5 Jun 2023

Image supplied. Joe Hamman, founder and CEO, Novus Group, says the future of media monitoring lies in the integration of human and AI
Marketing & Media
Media monitoring's future lies in the integration of human and AI

2 Jun 2023

Jane Wurwand's journey building the Dermalogica skincare empire
Retail
Jane Wurwand's journey building the Dermalogica skincare empire

Lauren Hartzenberg 22 May 2023

Image source: pitinan –
HR & Management
How to leverage AI to maximise your recruitment marketing strategy

Celeste Sirin 19 May 2023

Can AI outperform human creativity? Tech magazine puts it to the test
Marketing & Media
Can AI outperform human creativity? Tech magazine puts it to the test

Issued by Dentsu 9 May 2023

Big data key to hospitality, but human intervention crucial for achieving genuine value
Tourism & Travel
Big data key to hospitality, but human intervention crucial for achieving genuine value

2 May 2023

Incubeta directors Chelsea Owens and Niamh NicLiam. Source: Supplied.
Marketing & Media
#EcomAfrica: The dating game of marketing

Karabo Ledwaba 24 Apr 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.
Finance
Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

Source © Sergey Soldatov Is ChatGPT a friend or foe to the PR industry? Ronelle Bester, founder and account director of Red Ribbon Communications, ponders the question
Marketing & Media
Exclusive: ChatGPT - A friend or foe to the PR industry?

Ronelle Bester 20 Jan 2023

Scott Thwaites. Source: Supplied.
Marketing & Media
#BizTrends2023: Digital players see golden opportunity in community commerce

Scott Thwaites 10 Jan 2023

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