"Customers benefit from quicker response times and by interacting with the company with the channels that are most convenient to them. "The deployment of MCT is a great step towards our goal of continuously improving our customers' experience."
20 Nov 2019
New expectations of transparency and authenticity in business means things like organisational purpose, brand stories, how your company does things, what it believes in and what it stands for, can all play a part in how your company sees itself and how it is seen by others...
Bizcommunity.com 2 Oct 2019
DHL's Africa eShop platform has expanded to an additional 14 countries across sub-Saharan Africa...
12 Sep 2019
With a growing young population coupled with rapid urbanisation and fast-growing consumer expenditure, Africa offers attractive opportunities for entities wishing to expand into new frontier markets...
Christy Tawii 31 Jul 2019
Zimbabweans living in South Africa may now send goods and groceries back home as Hello Paisa launched its Malaicha.com collection and delivery service app...
30 Jul 2019
Since 2001, Bizcommunity anticipated the role of company culture as intellectual capital. Biz Press Offices are a "glass box" game changer, offering a window into 18 industry communities...
Bizcommunity.com 23 Jul 2019
DHL Africa eShop has seen impressive growth since launching and has now been rolled out to nine more countries across sub-Saharan Africa...
10 Jun 2019
Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange...
15 Apr 2019
DHL Express has launched Africa eShop, a platform enabling customers to shop directly from more than 200 US- and UK-based online retailers...
11 Apr 2019
Africa is open for business. With average annual growth for sub-Saharan Africa forecast at 8% until 2023, the continent is looking increasingly attractive as a trade and export destination...
15 Mar 2019
European retail giant Carrefour has joined other participants involved in building the IBM Food Trust blockchain network...
11 Oct 2018
DHL Express has been recognised as a Top Employer in Africa for the fifth consecutive year...
9 Oct 2018
The share of internal trade in Africa remains low, as reflected by official statistics. This is despite numerous regional trade agreements that have led to tariffs removal within the trading blocs...
Joachim Jarreau, Cristina Mitaritonna and Sami Ben 26 Sep 2018
Ghanaian startup Eazyloop is allowing users to shop on international platforms like Amazon and have their purchases delivered to their door within two weeks...
Tom Jackson 13 Aug 2018
