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Results for Edward+Carbutt

News

IT incidents - where do they come from and what do they mean?

ICT

IT incidents - where do they come from and what do they mean?

Edward Carbutt 5 Dec 2018

This is what customer management tools should do for your business

ICT

This is what customer management tools should do for your business

Edward Carbutt 13 Jun 2018

Is your IT department run by the right people?

ICT

Is your IT department run by the right people?

Edward Carbutt 1 Dec 2016

Seven habits of effective IT service management

ICT

Seven habits of effective IT service management

Edward Carbutt 13 Sep 2016

Value of investing in effective IT service management

ICT

Value of investing in effective IT service management

Edward Carbutt 22 Mar 2016

ICT

ITSM reporting is integral to service delivery

Edward Carbutt 8 Dec 2015

Marval South Africa renames and appoints CEO

ICT

Marval South Africa renames and appoints CEO

17 Jul 2014

Are you deriving value from your ITIL initiatives?

ICT

Are you deriving value from your ITIL initiatives?

Edward Carbutt 10 Jan 2014

ICT

Netology improves customer service management

20 Aug 2013

ICT

Integrated service management in health care

Edward Carbutt 7 Aug 2013

Legal

ISO/IEC 20000, an integral part of Consumer Protection Act

28 Oct 2011

Improving service delivery: not just about improving technology

Retail

Improving service delivery: not just about improving technology

Edward Carbutt 21 Oct 2010