Application Support Specialist

Location:	East Rand
Reference:	#CAW005107/NT
Company:	SydSen Recruit

Our client is looking for a skilled and dedicated application support specialist to join their dynamic team. The successful candidate will be responsible for providing technical support and troubleshooting assistance for their .NET applications. The role requires a strong understanding of .NET technologies, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities:

• Provide technical support and incident resolution for .NET applications, both in-person and via remote channels.
• Diagnose and troubleshoot application issues reported by end-users or identified through monitoring systems.
• Collaborate with developers, QA teams, and other IT staff to analyse and resolve complex technical problems.
• Monitor application performance, system logs, and other diagnostic tools to proactively identify potential issues.
• Document support tickets, issues, and resolutions in a clear and concise manner.
• Maintain knowledge base and create support documentation to improve the efficiency of support processes.
• Assist in application deployments, updates, and patches as needed.
• Identify opportunities for process improvements and contribute to continuous improvement initiatives.
• Stay up-to-date with the latest .NET technologies and trends.

Requirements:

• Proficiency in .NET Framework, C#, ASP.NET, and other related technologies. 
• Familiarity with Microsoft SQL Server or other relational databases - must have SQL database skills 
• Solid understanding of software development and debugging principles.
• Solid understanding of object-oriented programming principles.
• Experience with version control systems (e.g., Git).
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities.
• Self-motivated with a willingness to learn and adapt to new technologies.

Apply now!

Visit our website for more opportunities: www.sydsenrecruit.com

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Posted on 25 Mar 09:15, Closing date 30 Apr