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#CEMAfrica2017: Your employees are always on - now TRUST THEM

Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.

By Leigh Andrews 9 hours ago

#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

CEM Africa attendees were presented with a choice of workshops to attend throughout the two-day summit. Here's why I'm glad I went with the session by James McDonald, solution consultant at Adobe, on how to be an experience-driven business...

By Leigh Andrews 8 hours ago

Putting control back in the hands of content creators

Public Vine's cloud-based software gives creators and broadcasters their own platform to promote their content...

11 hours ago

#CEMAfrica2017: CX predictions for the future, action to take TODAY

If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017...

By Leigh Andrews 23 hours ago

Africa's youth bulge is an opportunity to transform the continent

The persistence of conflicts and wars on the continent continues to fuel uncertainty for the resolve of African leaders to strive and propose a better life for the youth and future generations...

By Jean Pierre Elong Mbassi 3 days ago

Google commits to preparing 10m in Africa for future jobs

Google is committed to preparing 10 million people for the jobs of the future in the next five years, making the internet work better for everyone in Africa...

By Juliet Ehimuan-Chiazor 11 Aug 2017

Africa's best documentaries are available to stream

In an African first, AfriDocs Anytime is now available as a free streaming platform on www.afridocs.net with a catalogue that includes nearly 40 films available for viewing at any time...

1 day ago

Mentorship app for young women, girls in Africa

Tanzania Women of Achievement (TWA) launches Twaa - a mentorship and learning on the go platform for girls and women in Africa....

1 day ago

How will Africa cope with its rising population challenges?

BBC News broadcasts a week of special programming on Africa's rising population...

1 day ago

AGOA needs to promote industrialisation in Africa

AGOA should support industrialisation and regional value chains in Sub-Saharan Africa...

2 days ago

15 African youth finalists in entrepreneurship prize

Fifteen emerging young African entrepreneurs will put their talent to work on the continent after being chosen as finalists in the Anzisha Prize 2017...

2 days ago

#AfricaAchiever OMG Digital aims to reach Africa's millennials

Our Africa Achiever this month is co-founder of OMG Digital in Ghana, Jesse Arhin Ghansah...

By Louise Marsland 3 days ago

Mozilla and fact-checker engine join fight on fake news

Mozilla, the non-profit which runs the Firefox internet browser, said it was launching a drive against "fake news"...

11 Aug 2017

iflix raises $133m funding for expansion

iflix has secured additional $133 million funding, led by Hearst, following on its successful global rollout of its service in emerging markets, including Africa...

10 Aug 2017

How to create a thriving pan-African business

The ups and downs of building a pan-African business: in conversation with Aliko Dangote...

10 Aug 2017

Digital economy gets a boost with SACS installation

Watershed moment for African internet: installation of first direct subsea link between Africa and South America begins in Angola...

10 Aug 2017

Artificial intelligence is cool, market intelligence is cooler

Mike Saunders writes that using the right market intelligence platforms will drive the successful implementation of your future artificial intelligence programmes...

By Mike Saunders 1 day ago

Boost your brand through rapid response

How quickly and effectively marketers respond and adapt to ongoing consumer feedback has become a new determinant of brand performance, reports the Chief Marketing Officer (CMO) Council in a survey report...

3 days ago

What is the purpose of a brand in the digital age?

Consumers are increasingly putting business ethics at the top of their list of considerations when spending their money, which means brands need to work harder to convince consumers that they are worthy...

By Adam Howatson 11 Aug 2017

Challenges with being a PR agency exclusively to SMEs

Thoriso Kolobe lists several challenges her PR agency faced by offering its services exclusively to SMEs...

By Thoriso Kolobe 11 Aug 2017

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