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Widespread adoption of AI is shaping next-gen customer service

Retail

Widespread adoption of AI is shaping next-gen customer service

Linda Saunders 2 days

Image source: KATRIN BOLOVTSOVA from

Legal

New rule allows judges to clamp down on legal fee inflation

Kaamilah Paulse 24 Apr 2024

Rangelands provide a wealth of ecosystem services and support rural economies while harbouring native biodiversity. Courtesy Rauri Alcock

ESG & Sustainability

Planting trees in grasslands won't save the planet – rather protect and restore forests

Susanne Vetter 22 Apr 2024

Image supplied. The great German philosopher, Immanuel Kant and his ideas on democracy, freedom, peace and justice have been brought back to life using AI that has created a modern-day persona designed to appeal to a Gen Z audience

Marketing & Media

AI brings Immanuel Kant back to life to appeal to Gen Z audience

22 Apr 2024

Siya Kolisi honoured in Time Magazine’s Time100 list for 2024

Lifestyle

Siya Kolisi honoured in Time Magazine’s Time100 list for 2024

19 Apr 2024

Meta's latest LLM Llama 3 is taking aim at Gemini Advanced and OpenAI's GPT-4

ICT

Meta enters the advanced cloud LLM fight with Llama 3

Lindsey Schutters 18 Apr 2024

Tutu Puoane: the South African singer on creating her new album out of Lebo Mashile’s poetry

Lifestyle

Tutu Puoane: the South African singer on creating her new album out of Lebo Mashile’s poetry

Nomfundo Xaluva 18 Apr 2024

Pepsi unleashes new refreshed look after 14 years

Retail

Pepsi unleashes new refreshed look after 14 years

16 Apr 2024

Fashion designer, Roberto Cavalli dies aged 83

Retail

Fashion designer, Roberto Cavalli dies aged 83

16 Apr 2024

Image supplied. Nedbank's Roblox Chow Town campaign engages pre-teens in an interactive and educational gaming experience within the virtual world of Roblox

Marketing & Media

Influencers promote Nedbank's online gaming platforms to improve youth financial literacy

16 Apr 2024

Reclaim the City demonstrated outside the Western Cape High Court in 2020, calling for the Tafelberg site to be used as affordable housing. Archive photo: James Stent / GroundUp

Legal

Housing activists lose Tafelberg case

Tania Broughton 15 Apr 2024

Helm, DStv, and Capitec clinch 2024 Smarties Awards

Marketing & Media

Helm, DStv, and Capitec clinch 2024 Smarties Awards

Issued by Helm 15 Apr 2024

Image supplied. Yonder claimed the coveted title of Agency of the Year at the MMA Sa Smarties Awards last night

Marketing & Media

Pep, Yonder and Flow Communications take top spots at MMA SA Smarties Awards

12 Apr 2024

RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3

ICT

Generative AI promises a mobile messaging revolution

Lindsey Schutters 11 Apr 2024

Ya Rona House, a hotspot where football culture meets lifestyle

Lifestyle

Ya Rona House, a hotspot where football culture meets lifestyle

11 Apr 2024

Ready to be heard? Rate service delivery in your area - Your feedback matters!

Marketing & Media

Ready to be heard? Rate service delivery in your area - Your feedback matters!

Issued by Location Bank 10 Apr 2024

Tesla’s innovation and resilience could see it through this rough patch

Automotive

Tesla’s innovation and resilience could see it through this rough patch

Hamza Mudassir 8 Apr 2024

Afda alumni in key roles on film which inspired Beyoncé's new album Cowboy Carter

Education

Afda alumni in key roles on film which inspired Beyoncé's new album Cowboy Carter

Earle Holmes, Issued by AFDA 5 Apr 2024

Source: © PHD Media The MMA Smarties 2023 finalists have been announced

Marketing & Media

MMA Smarties 2023 finalists announced

5 Apr 2024

Propelair’s Flush for the Future: Saving our planet is remarkably simple

ESG & Sustainability

Propelair’s Flush for the Future: Saving our planet is remarkably simple

Issued by Propelair SA 3 Apr 2024

Image source: Ron Lach from

Legal

Defamation suit a warning to all influencers about appropriate conduct

Pierre le Roux 3 Apr 2024

Source: Life Healthcare.

Healthcare

New TB skin test could offer cheaper and easier way to detect the disease

Yvette Naudé 5 Apr 2024

Source: © Bizcommunity.com On the eve of the long weekend for Easter, Checkers You've been egg-ed video with Jason Goliath went live on social media

Marketing & Media

SA celebs pranked in Checkers' You've been egg-ed Easter video with Jason Goliath

3 Apr 2024

How AI tools are transforming coaching in SA

Education

How AI tools are transforming coaching in SA

Issued by SACAP 2 Apr 2024

April Fools' Day: From Lucky Star's custard-infused pilchards to Makro's Hot Cross Wors Bun

Retail

April Fools' Day: From Lucky Star's custard-infused pilchards to Makro's Hot Cross Wors Bun

Evan-Lee Courie 2 Apr 2024

Samsung talks a big AI game in the S24 Ultra marketing material, but undermines this message by seeding the features to older models.

ICT

Samsung Galaxy S24 Ultra sets industry tempo

Lindsey Schutters 28 Mar 2024

Medical aid cover for physical rehabilitation and physical therapy in South Africa, by Medshield

Healthcare

Medical aid cover for physical rehabilitation and physical therapy in South Africa, by Medshield

Issued by Stone 28 Mar 2024

Penny Ntuli will not be returning to the station. Source: Instagram.

Marketing & Media

Penny Ntuli leaves Gagasi FM over R2,800 salary

Karabo Ledwaba 27 Mar 2024

A battery price war is kicking off that could soon make electric cars cheaper. Here’s how

Automotive

A battery price war is kicking off that could soon make electric cars cheaper. Here’s how

Muhammad Rizwan Azhar, Waqas Uzair, Yasir Arafat 26 Mar 2024

Ursula Fear, Salesforce senior talent programme manager.

ICT

South Africa's skills gap is a threat to innovation and growth

Ursula Fear 26 Mar 2024

South African star Tyla releases self-titled debut album

Lifestyle

South African star Tyla releases self-titled debut album

Alicia Powell 26 Mar 2024

Marketing & Media

Reddit's shares make a strong NYSE debut

25 Mar 2024

5 AI-assisted tools that maximise workplace productivity - from your phone

ICT

5 AI-assisted tools that maximise workplace productivity - from your phone

Issued by Samsung South Africa 20 Mar 2024

Cake Canteen - born out of ‘collaboration over competition’

Retail

Cake Canteen - born out of ‘collaboration over competition’

Evan-Lee Courie 19 Mar 2024

Marketing & Media

AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

The power of many: How a multimedia approach enhances products and business

Marketing & Media

The power of many: How a multimedia approach enhances products and business

Nick Efstathiou, Issued by OFM Radio 15 Mar 2024

What will be impacting shoppers and retailers as 2024 unfolds?

Retail

What will be impacting shoppers and retailers as 2024 unfolds?

Serena Ho 14 Mar 2024

Image source: Comaniciu Dan –

Legal

PoPIA's telemarketing loophole: Can it be closed?

Jodi Poswelletski and Keitumetse Khutsoane 14 Mar 2024

Building of new classrooms at overcrowded Dunoon school stalled

Education

Building of new classrooms at overcrowded Dunoon school stalled

Peter Luhanga 13 Mar 2024

The intersection of art and entrepreneurship

Lifestyle

The intersection of art and entrepreneurship

14 Mar 2024

Jack@Skye, a rooftop wine tasting cellar opens in Cape Town

Lifestyle

Jack@Skye, a rooftop wine tasting cellar opens in Cape Town

13 Mar 2024

Image source: Tima Miroshnichenko from

HR & Management

'Illegal' salary increases must be repaid

Richard Brown 12 Mar 2024

One of 16 local citizen scientists collects data from Mamelodi in Pretoria. The data collected from each site will help the City of Tshwane develop an effective plan to mitigate the effects of climate change. Photos: Jabulile Mbatha / GroundUp

ESG & Sustainability

Volunteers collect data to mitigate effects of global heating in Tshwane

Jabulile Mbatha 11 Mar 2024

The Limpopo Mirror is published in Louis Trichardt, a town in the north of South Africa’s Limpopo province. Photo: Anton van Zyl

Marketing & Media

Google and Facebook are killing local news

Nathan Geffen and Anton van Zyl 8 Mar 2024

Mesh.trade pioneers 'smart assets' a new frontier in capital markets

Finance

Mesh.trade pioneers 'smart assets' a new frontier in capital markets

Issued by Mesh Trade 6 Mar 2024

FKA twigs stars in the controversial ad. Source: Calvin Klein.

Marketing & Media

UK's ASA changes stance on controversial Calvin Klein ad with FKA twigs

Karabo Ledwaba 6 Mar 2024

Dry weather hits southern Africa’s farmers, putting key maize supplies at risk: How to blunt the impact

Agriculture

Dry weather hits southern Africa’s farmers, putting key maize supplies at risk: How to blunt the impact

Wandile Sihlobo 6 Mar 2024