With Black Friday looming, we've got a list of SA retailers that are participating in Friday's mega shopping event. And with crashed websites and stock shortfalls, Wynand Smit explains how to protect your relationship with your customers during the shopping frenzy.
In other top news, Mills Soko unpacks how a new book on Steinhoff's demise shows the danger of 'big men' business leaders. While Danette Breitenbach wraps up Bizcommunity's Shopper Insights coverage with advice from Nicole Willis on moving to frictionless coverage.
Breitenbach also covers the seventh annual FNB Franchise Leadership Summit which took place in Gauteng last week. Read why franchising is big business, and why it's the internal issues SA faces that will determine whether it will face a downgrade or not.
In food and beverage news, Diageo announced the sale of 19 brands including Seagram's whiskey, and I round up some of our favourite food and beverage products that have hit the shelves recently in #FreshOnTheShelf.
Finally, for those in Joburg, be sure to visit the Magnum Pleasure Store which is 'popping up' Sandton City between now and January 2019.
Until next week!
Lauren Hartzenberg
Retail Editor: Bizcommunity.com
