Receptionist

Purpose of position:
To provide courteous and welcoming interactions with all customers, visitors and staff either in person, over e-mail or the telephone.

Roles and responsibilities:

• Provide courteous and welcoming interactions with visitors by greeting, welcoming, and directing them appropriately.
• Notify staff of visitor arrival.
• Answer phones, direct calls, take messages and refer enquiries.
• Assign PPE to visitors where applicable.
• Book and prepare meeting and training rooms.
• Maintain security and telecommunication systems including the department directories.
• Order groceries and stationery.
• Always keep the reception area clean and safe by complying with procedures, rules and regulations.
• Ensure printers and phones are working and maintained regularly.
• Assist all departments with filing, record keeping, retrieving records, printing and scanning.
• Liaise with travel agents to assist with travel arrangements and itineraries.
• Conduct any additional administrative support duties as required.

Requirements and skills:

• Computer literate (MS Outlook, Excel, Word).
• Familiarity with phone systems.
• Organizational and multitasking skills.
• Excellent communication skills and courteous.
• Strong customer service skills.
• At least 3 years’ experience as a receptionist.

Posted on 02 Jun 15:35, Closing date 1 Aug