Touted by its developers as 'the most powerful and easy-to-use cart abandonment tool around', it sends an automated email containing links to abandoned products, in real time, to the customer to encourage him or her to rekindle the checkout process.
"We found it extremely easy to integrate into our site and have been impressed by the conversion rate from its emails," says Holly Delaney of heidiklein.com.
"Working with the solution has been pain free and very seamless across our three sites - www.thehamperemporium.com.au, www.giftsaustralia.com.au and www.everythingbutflowers.com.au. Being a seasonal business, we need very urgent help at certain times of the year and the team has never let us down," says the online gifting business's co-founder, David Morgan.
"We have tracked an ROI of 15x for the money we spend. The dashboard is intuitive and easy to use. AbandonAid's customer service is excellent. When technical problems came up for us, AbandonAid persisted in troubleshooting until a solution was found," adds Luna Bazaar's Evan DuVerlie.
The key to the solution's success is the personalised, performance-based tools it provides for online merchants using proprietary artificial intelligence and machine learning algorithms in real time and at massive scale.
In addition, the company released CartGrader, a first-to-market diagnostic tool that provides web stores with rich actionable data insights around their abandonment problems and checkout process overall.
The revolutionary dashboard breaks down the retailer's shopping cart abandonment stats in a user-friendly fashion. From conversion funnels to recovered revenue graphs, online storeowners can analyse and control every aspect of their cart-retrieval efforts.
"Given the increasingly competitive online retail environment, it's essential for online merchants of all sizes to tackle their cart abandonment problems and increase their revenue," says AbandonAid CEO, James Oppenheim.
"With it, online merchants can recover the first $500 in revenue free at no obligation and then purchase performance-based pay-as-you-go credits to continue. It takes just a few minutes to get started, and customers can easily implement the cart abandonment solutions to see their revenue grow right away by using our effective and easy-to-use tools.
"To date, AbandonAid has helped online retailers recapture US$ 14-million in sales. Given the free trial, South African online store owners should take hold of the opportunity and run with it."